“From our initial interaction, they demonstrated a genuine concern for ensuring a smooth enrollment process for my employees, which was extremely important to me. Their greatest strength lies in their thorough approach, ensuring that I was fully engaged and understood every step of the process. Regular meetings and timely follow-ups provided me with a strong sense of assurance that my needs were being heard and that progress was being made. Throughout the enrollment period, I received quick responses and any issues were addressed promptly. Their passion for their work and dedication is evident, and I truly value the commitment they bring to their roles.”

-HR Leader, 2024

"Working with NEP is like working with one of your favorite coworkers even though we had just met and hadn’t worked together before. They put my team at ease never got frustrated by our questions. They were proactive and solution focused".

-HR manager, 2022

“Our employees have a much better appreciation of their benefits and rave about the enrollment experience working with your team. Benefits can be a challenge to communicate and your team handled each employee with care and like family.’

-Department Manager, 2023

Stream-lined onboarding is just the beginning. We are blown away by the training and support our clients receive post-enrollment from your team. From 1:1 training on the new platform, to the learning center, and quick support along the way. Our clients have transformed from “Why are we doing this?” into “How can I learn more”. With your partnership, they have built confidence in managing their benefits.

Employers are not getting this from anyone else. It really works!

-Broker Partner, 2025

“Working with NEP has allowed us to provide better service to our clients, work more efficiently, and achieve better participation. They provide us with innovate tools and solutions that keep us competitive in the marketplace.”

-Broker Partner, 2022

We had a great experience working with the NEP team. They are knowledgeable, professional, and thoughtful when it comes to troubleshooting and problem solving. A big win for our team.

-HR Manager, 2025

“The NEP team supports their partners. We have engaged them on several of our important cases and each time they have exceeded our expectations. Their team is organized, thoughtful, and works to ensure the enrollment and beyond is a success. We look forward to many more opportunities with the team.”

-Carrier Representative, 2022

“The NEP team took an immense burden off of our team during Open Enrollment and was able to answer our employees questions and help them make educated decisions about their insurance options. Their strong point is communication and collaboration, which made for a great partnership. We truly enjoyed our experience with NEP and feel they provided valuable service to our team during the Open Enrollment process.”

-HR Director, 2023

“Partnering with NEP has been a victory for our client and for us. For this year’s OE, our client was able to leverage NEP’s call center staffed with bilingual benefit counselors for one-on-one thorough benefits education which received positive feedback from the employees. Moving forward, NEP is assisting with new hires and acquisitions which was a huge lift for the HR department”

- Broker Partner, 2024

Our partners and the entire staff are incredibly appreciative of the depth of knowledge, professionalism and hands-on support you’ve provided.  Your consistent support over the past two years and continued partnership moving forward truly makes a difference.

-Broker Partner, 2025

Our budget for benefit management was small. NEP worked with our broker to develop a great plan that included an enhanced benefit package, as well as carrier funding to pay for our benefit administration system. Our employees were thankful for the additional benefits and our HR team was ecstatic with the new platform. Overall a great experience in partnership.

-Company President, 2025

You should be very proud of your team. They provided our clients with exceptional service and stayed on top of everything, even in 4th quarter, which is so impressive. I can’t thank your team enough for all the hard work.

-Broker Representative, 2026