Logo for National Enrollment Partners featuring a stylized pencil and the abbreviation N.E.P.

Enrollment Services

While history has taught us that many elements of an enrollment are similar, unique case qualities must be identified and considered at all times.

Two women sitting at a gray table reviewing and taking notes on documents in an office setting.

Planning

  • We develop tailored enrollment strategies that meet the unique needs and goals of each client and their organization.

  • From the start, you’ll experience a strategically-planned enrollment process, ensuring accuracy and efficiency.

  • Our team coordinates with insurance carriers and other benefit providers to ensure proper integration and smooth enrollment experiences.

Four people in an office gathered around a laptop, looking and smiling at the screen, with two paintings hanging on the wall behind them.

Employee Engagement

  • Each client receives customized and clear communication collateral about available benefits, coverage options, and enrollment procedures ready for distribution to employees.

  • We assist employees with understanding of their benefits by using one or more consultative options including our dedicated call center or help desk to address inquiries, provide support, and resolve issues related to enrollment.

  • Using several methods that focus on employee’s understanding and appreciation of their valuable benefits, enrollment decisions are made with confidence and better participation.

Person working on a laptop with data analytics and charts on the screen.

Data Management

  • We provide support for both new employees with guided onboarding through their benefit enrollment and during offboarding for benefit plan changes or terminations.

  • Our system streamlines dependent eligibility with built-in verification within the enrollment platform to reduce or eliminate unnecessary financial expenditures.

  • Detailed reports and data analysis help our clients understand enrollment trends, employee participation rates, and the effectiveness of their benefits packages.

Four customer service representatives wearing headsets working at laptops in an office.

Benefit Counselor Team

Our team of case-trained and certified Benefit Counselors provide one-on-on consultive benefit education and assists employees to complete enrollments.

  • 400+ US based team, bilingual support available

  • Flexible appointments with our scheduling website

  • Onsite or Call Center options

  • Secure and complaint call center technology

  • Employee data verification and beneficiary designations

  • Review and enroll in all employee benefits

On average NEP receives participation of 50-60% or more in worksite products versus typical participation of 15-20% without our enrollment support.